USHEALTH Group, Inc. is known for customized solutions and unparalleled services with presence across the country. The insurance service provider wants to give a complete insurance experience through its platform to the customers. Its mission to provide high-quality and affordable solutions to the customers has helped the firm to grow significantly in the market recent years. USHEALTH Group has two subsidiaries namely National Foundation Life Insurance and Freedom Life Insurance Company, and it provides specific insurance plans that are addressing needs of sickness, disability, accident, etc. for families, individuals, small business owners and also for their employees. Through the subsidiaries, the group served at least 15 million customers in the country to date.
The insurance provider follows the motto of “everyone is different, and their needs also different.” The insurance firm works closely to bring more product choices to the customers and has highly supportive advisors called USHEALTH Advisors. The advisors work with clients to understand their needs and find an effective solution according to their expectations. The advisor arm of the firm has a greater say in the product designing as the management of the company feels that the customer voice should be heard on top of everything. Since the advisors are working closely with the customers, they can represent the customers’ needs and concerns to a greater extent. The advisor arm of the firm is also known for their commitment to the community and initiated HOPE foundation to help the society in critical situations and to address the local community needs.
The service provider has some unique solutions such as PremierChoice, Life Protector, SecureDental, Secure Advantage, PremierVision, MedGuard, Accident Protector, Income Protector, and more. The offerings are flexible, reliable, and affordable, and the firm aims to make a long-term relationship with customers by addressing their concerns on time. People who are having limited budgets or worried about high deductibles are getting a special address from the firm as they receive products with first dollar benefits and substantial discounts in its provider network.
The USHEALTH Group has one of the largest Preferred Provider Organization (PPO) network in the country with thousands of providers. Also, the customers are provided with an easy-to-use online platform to access and see the benefits of service providers. It also provides an excellent service experience through its channels, and it has won a number of awards for best customer service. The firm was awarded as the Top 50 NA Call Center in 2013 along with other reputed companies in the list. The insurance provider is known for exceptional claim processing with better payment cycles and has secured A+ rating from Better Business Bureau. The group also won One Planet Business and Professional Excellence Gold Award in 2016 for providing innovative healthcare solutions at affordable rates.