The Best – Securus Technologies

When Securus Technologies is involved, they get the job done. They are the leader in the public safety industry. Since they create new technologies on a weekly basis, they are sought after by many companies and correction facilities across the country. Their latest contribution to the safety sector is the Video Visitations.


Video Visitations are used in the correction facilities to initiate correspondence with the inmates and their loved ones. On the videos, they can hear and see their loved ones so that they can communicate with them. The correction facilities say that the technology has helped immensely with keeping the public safe, and they are very grateful to the company for creating it.


Securus Technologies is well known across the world for their expertise in the field. They can do things that other companies cannot, and they are adept in the civil and criminal ends of the justice system. The government uses them on a continual basis in their correction facilities. Since the company deals with over a million prisoners, they are able to use techniques that instill the public’s safety on a daily basis. The company wants to make the world a safer place for everyone, and it is definitely happening. They will continue to lead the public safety industry well into the future.


Accreditation of Securus Technologies from Better Business Bureau

Securus Technologies, a main supplier of civil and criminal equity innovation solutions for investigation, public safety, monitoring, and corrections welcomed accreditation from the Better Business Bureau (BBB) and got an A+ rating. With an end goal to enhance and upgrade client services to roughly 25 million family members and friends, Securus established a 220 seat in-house local call center – the biggest in the field. This activity gave Securus extra control over how client administration was dealt with, and permitted it to execute the BBB obliged rules for accreditation. Securus delegates are trained with the standards in mind and respond to an average of more than 2.5 million calls for every month. Calls are replied at the normal rate of 11 seconds with the first-call resolution rate of 99%. The call center of Securus has a consumer loyalty score of 4.3 out of 5. These outcomes are a demonstration of the dedication the company has achieved to its clients and the BBB standards.

Having accreditation implies that the BBB freely checked, affirmed and concurs that Securus is the biggest office supplier and the sole whole-spectrum solutions supplier in the field with the biggest group in the business of more than 1,300 Associates across the country and besides meeting the standards listed above. The Chief Executive Officer of Securus Technologies Richard A. Smith acknowledged receiving of the accreditation and insisted it was a better prove that the performance of the organization improved on daily business. That would also put them at a better position to trade against their competitors some of which who doubted the Securus performance status. Accreditation implies that – what you say you truly do and you can prove it. Richard added how he liked the procedure that the BBB utilizes and ensured that Securus is a devotee to the BBB philosophy. Based in Dallas, Texas Securus is dedicated to serving its customers while ensuring all clients are proud of their services.